We are committed to being fully accountable and transparent to the people we care for, the communities we work in, our donors, supporters and the people and organisations that make our work possible.
Our policies and procedures are there to make our processes fair, transparent, and accountable, whilst ensuring we maintain the high standards our beneficiaries, partners, supporters, and the wider public expect from us.
If you have any questions about our policies and procedures, you can contact our Business and Governance Manager, or if you wish to make a complaint, you can send a secure message to the Chief Executive.
This explains how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.
We're committed to providing a website that is accessible and easy to use for the widest range of visitors possible. We believe that this is an ongoing process and are constantly seeking to improve.