This policy sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.
Last updated: 9th March 2021
Police Care UK is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the General Data Protection Regulations (EU 2016/279), Data Protection Act 2018 and the Privacy & Electronic Communications (EC Directive) Regulations 2003.
Police Care UK is a national charitable organisation, and is registered in England and Wales, and in Scotland:
Our registered address is Nova Scotia House, 70 Goldsworth Road, Woking, Surrey, GU21 6LQ.
Depending on your interaction with Police Care UK, we might collect the following types of information about you:
The personal data Police Care UK holds is either given to us directly by our beneficiaries, donors, customers, or volunteers during their interactions with us or by the third-party fundraising services we use.
Police Care UK will collect and process various information sets (as outlined below) to provide support to the highest standard. To achieve our fundraising aims and maintain beneficiary relationships we require a small amount of personal data. We will only use your information within Police Care UK for the purposes for which it was obtained.
The law sets out six different grounds for when personal data can be processed (plus additional ones where sensitive data is used) The four legal grounds that are most relevant to Police Care UK’s use of your personal information are: Consent, Legitimate Interest, Contract, Legal Obligation.
Police Care UK will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us. Police Care UK will only share personal information in two instances. First, with CiC, our counselling provider when a beneficiary is referred for treatment and second in a beneficiary safeguarding emergency.
We are required by law to make sure that we have a valid ground for processing your data. Police Care UK ensures both the right to access and the right to erasure under GDPR. Please click on the below link for further details of your rights.
You have a choice whether you wish to receive information from us or not. You can select by ticking a box to receive marketing information contained in the original form used to collect your information. You always have the choice to opt in or out of the following communication methods: email, post, telephone, text.
Police Care UK operations are based in the UK and we store your information on secure systems that are maintained and controlled by the Police Care UK within the European Economic Area (EEA).
We keep your information for no longer than is necessary for its intended purpose. The length of time we retain your personal information for is determined by operational and legal considerations. Legacy income for example, we may keep this data for an extended period, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. If you wish to know about the personal data which we current retain about yourself, please get in touch via the Subject access request process.
To understand further the data procedures, we use for specific departments for example welfare, finance, fundraising and communications please email firstname.lastname@example.org
If you have any questions about this Policy, or about how Police Care UK manages your data, please contact us on 0300 012 0030 or email email@example.com