Supporting a loved one after a major incident

Being close to someone who has attended a major incident can be challenging. Media reports may give a glimpse of what happened, but they rarely capture how it feels for the police personnel involved or how it feels when they return home. Families and friends often want to help but may be unsure what to do or how to respond.

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Making Sense of Trauma

After exposure to a traumatic event, the brain and body need time to process what has happened.

Even when attending critical incidents is part of the role,  the nervous system still needs time to process stress, recover, and return to a sense of safety. Understanding this natural response can help loved ones support recovery without judgment or pressure.

What to Expect

Following exposure to trauma events, police personnel may appear distant, distracted, or emotionally “cut off.” Sleep is often disrupted, which can lead to irritability, low energy, or feeling constantly on edge. Others can become more distracted than usual, including over-working.

 

These responses are common and often short term and are part of the body’s natural reaction to stress. For most people, symptoms will begin to ease over several weeks.

 

If difficulties persist beyond a month, or begin to interfere with daily life, it may be helpful to seek psychological support through a GP, NHS services, or by making an enquiry with us. Persistent symptoms may be associated with trauma-related conditions such as Post-Traumatic Stress Disorder.

Support following exposure to a traumatic event

One of the most helpful things you can do is create space for your loved one to make sense of what has happened, in their own way and at their own pace.

People respond differently—some may need time alone, while others benefit from talking with trusted colleagues, peers, or family members.

Gentle encouragement of self-care can support recovery:

  • Talking about feelings, if and when they feel ready
  • Prioritising sleep and rest
  • Eating regularly and staying hydrated
  • Reducing alcohol use
  • Maintaining routines where possible

How to support yourself

It’s also important to recognise that supporting someone after trauma can affect you. Repeated exposure to distressing experiences—directly or indirectly—can lead to stress or mental health difficulties including depression, anxiety and trauma symptoms.

Family members and friends may feel anxious, overwhelmed, or emotionally affected. Children may also be impacted, particularly through media exposure or changes in the home environment.

Taking care of your own wellbeing is just as important as supporting your loved one.

When to seek professional support

If your concerns continue, consider speaking to your GP about local NHS options, or reach out to us for guidance and referral.