Job Quality and PTSD in UK Policing: Evidence from the Policing: The Job & The Life Survey

The association between job quality and the incidence of PTSD amongst police personnel

Summary

Using responses from 12,248 serving officers within a larger 16,857-participant TJTL sample, the study links job quality dimensions (working time, social environment, work intensity, autonomy, meaningful work, job prospects/security, and physical environment) with ICD-11 PTSD and CPTSD measured by the International Trauma Questionnaire. Positive job quality (e.g., support from colleagues/managers, good work–life fit, autonomy, sense of meaningful work) is associated with halved CPTSD rates; negative job quality (e.g., sexual harassment, humiliating behaviours, tight deadlines, short-notice schedule changes) is associated with CPTSD rates up to 2 times the policing average. While causal direction cannot be proven with cross-sectional data, force-level analyses show forces with better working conditions have markedly lower PTSD/CPTSD prevalence.

Top finding: The strongest single predictor of CPTSD was reporting one could never rely on colleagues’ support (CPTSD 43.9% vs 7.0% when support was always available).

Why is it important?

Police Care UK supports officers and staff exposed to trauma. This research shows that improving job quality—especially peer/manager support, workload and time pressure, work–life fit, and zero tolerance of harassment—may substantially reduce PTSD/CPTSD prevalence and support performance, retention, and wellbeing.

Focus of research

  • Question: How do job quality factors relate to PTSD/CPTSD among UK police?
  • Scope: Eight job-quality domains adapted from Eurofound/Green model; ICD-11 PTSD/CPTSD via ITQ; analysis of officer subset from TJTL 2018.

Background

  • UK police show high ICD-11 PTSD/CPTSD prevalence (~20%), with CPTSD exceeding PTSD.
  • Prior research rarely linked working conditions to PTSD within high-trauma occupations; this paper addresses that gap in UK policing.
  • The job quality framework covers: pay (not measured here), prospects, working hours, physical environment, social environment, intensity, skill/autonomy, and meaningful work.
  • Earlier TJTL analyses showed policing lagged the UK workforce on most job-quality dimensions (except prospects/security).
  • PTSD/CPTSD can impair functioning and cognition (e.g., situational awareness), affecting service delivery.

How research is/was conducted (Methodology)

Design: Cross-sectional analysis of TJTL (2018); web survey hosted by Police Care UK.

Sample: Final survey sample 16,857; current paper uses 12,248 serving officers (excludes some staff/volunteers).

Measures:

  • PTSD/CPTSD: ICD-11 via International Trauma Questionnaire (ITQ) referencing respondents’ most troubling work-related event; diagnostic rules per ICD-11.
  • Job quality: Selected items on working time & fit, social environment (support; adverse behaviours incl. abuse, threats, humiliation, sexual harassment), work intensity (tight deadlines; time to get job done), emotional demands (angry public), autonomy (apply own ideas; solve problems alone), prospects/security, meaningful work, physical exposure to infectious materials.

Analysis: Bivariate cross-tabulations and ordered logistic regression (three-level outcome: No PTSD / PTSD / CPTSD) with demographic controls; force-level aggregation for exploratory correlations.

Partners and Funding

  • Authors/Institutions: Brendan Burchell (University of Cambridge), Jessica Miller (University of Cambridge), Chris Brewin (UCL), Magdalena Soffia (What Works for Wellbeing), Senhu Wang (National University of Singapore).
  • Funding: Police Care UK (Open Access publication under CC BY 4.0).

Timeline

  • Oct–Dec 2018: TJTL data collection.
  • 2019–2022: Analysis and writing.
  • 2022: Article published in Policing (OUP).

Results (headline findings)

  • Baseline prevalence (officers): CPTSD 12.5%, PTSD 8.0%, No PTSD 79.5%.
  • Working time & fit: Poor work–life fit (fits “Not at all well”) → 24.2% CPTSD; very good fit → 8.3%. Frequent long shifts (>10h) and nights show elevated CPTSD; flexible control (very easy to take 1–2 hours off) → 6.3% CPTSD vs 19.3% when very difficult.
  • Social environment:
    • Colleague support: Never rely → 43.9% CPTSD; Always → 7.0%.
    • Manager support: Never rely → 28.4% CPTSD.
    • Adverse behaviours: Humiliating behaviours (18.4% CPTSD); sexual harassment (22% CPTSD); angry public all the time (23.2% CPTSD).
  • Work intensity: Tight deadlines all the time → 18.8% CPTSD; never enough time to get the job done → 22.1%.
  • Autonomy & meaningful work:
    • Apply own ideas “always” → 6.3% CPTSD vs 24.1% when “never”.
    • Feeling of work well done and useful work show large protective associations (lowest groups 28–32% CPTSD vs 6% at highest).
    • Solving unforeseen problems alone associated with higher CPTSD (likely proxy for single-crewing/first on scene).
  • Physical environment: Frequent contact with infectious materials → 22.7% CPTSD vs 10% when almost never/never.
  • Prospects & security: Poor advancement prospects → 25% CPTSD; perceived job insecurity (might lose job) → 33.2% CPTSD (interpretation cautious re: causality).
  • Force-level differences: Across 18 forces with >300 respondents, PTSD+CPTSD ranged 13%–29%; higher prevalence correlates with greater work intensity, long shifts, sexual harassment, and lower manager support.

Additional resources linked to this research

  • Open Access article (OUP): The association between job quality and the incidence of PTSD amongst police personnel (Policing, 2022).
  • TJTL 2018 survey background and related publications (e.g., PTSD/CPTSD prevalence; PTEC checklist development using the same dataset).